VIDUTHI policies
Contact us
VIDUTHI is built and run by Rekoodu Technology. A real person reads every one of these.
Last updated 15 October 2026
Where to write
Email viduthi@rekoodu.in for everything — support, billing, privacy and grievances. Your enquiry is routed to the right person.
Say in a line what it is about so it lands in the right queue:
- Support — using VIDUTHI: setting up a property, residents, invoices, receipts, the mobile apps, something that looks wrong.
- Billing — your plan, the ₹1 activation charge, monthly bills, invoices, refunds, an unexpected line on a bank statement.
- Privacy and grievances — requests about personal data, and the grievance officer named in our privacy policy.
Registered address
Rekoodu Technology
GJS Excellence, Panangulam
Panangulam Tamil Nadu 614624
India
How quickly we reply
We aim to answer within one working day, and always within three. If something is stopping you from collecting rent, say so in the first line — that queue is looked at first.
Before you write about a payment
It saves a round trip if you include the order or receipt number and the date. Two things worth knowing first:
- Rent paid by your residents does not reach us. It goes straight to the UPI ID or bank account you entered in VIDUTHI. If a resident’s payment has not arrived, it is between them, their bank and yours — we can show you what was recorded, but we never held the money.
- Charges from Rekoodu Technology are only ever for VIDUTHI itself — the ₹1 activation charge and your monthly plan bills. Those are the only things we bill.